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VIRTUATel Ltd
59 St Martins' Lane
London WC2N 4JS
 +44 (0)2071 487 488
Fax +44 (0)2071 487 489


US Office
Atlanta GA
 +1 770 887 0885

 sales@VIRTUATel.com

 
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Email: sales@virtuatel.com VIRTUATel
Phone: +44 (0) 2071 487 488
59 St Martins Lane
 Fax:      +44 (0)2071 487 489 London
  WC2N 4JS
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2010, London UK: VIRTUATel win largest Genesys GVP based survey solution in the UK

...following a successful bid against all the automated survey "players" in the call centre world, VIRTUATel have been awarded the contract to supply an on-premise version of their ASMA (Automated Survey Management Solution) using Genesys GVP (VoiceXML based IVR) and their market leading CTI technology.  The major reasons for the win were robustness of platform, ability to handle 3 million calls a month and the external data connectivity gained via the Genesys CTI component.

"We won this opportunity against all the major suppliers of automated customer feedback solutions and I know it was our 100% focus on this niche market that made us a "no braner" says Alan Weaser, Director of VIRTUATel. For more information about VIRTUATel's ASMA contact us here
    VIRTUATel - Helping you Listen to the Voice of Your Customer Design by Bauweb.net Studio