VIRTUATel 's Hosted Solutions

VIRTUATel use an innovative, central software platform to deliver surveys, rules, reports and triggered alerts to our client solutions. 

This open technology platform is used to deliver our outsourced, hosted, solutions, providing major benefits to our clients, including;

• Software as a Service (SaaS) model, meaning flexibility with no capital outlay.
• Low cost-of-entry; Great for pilots and proof-of-concept projects.
• Central application, survey, HR, reporting and alert servers ensuring no changes are required for clients to move a hosted pilot, to our on-site, fully automated, unlimited survey solution.
  
• Desktop applications available for semi-automation of caller selection and delivery of intellegence to agents.
• New features and services added to our platform, are automatically and immediately available to ALL clients.
  

Our hosted services enable the value and benefits of VIRTUATel solutions to be proven at each stage, before expanding or moving to ASiSTCti.  As all our solutions use the same, centrally managed applications and servers, so there is no change or retraining needed to move from a small pilot to a fully deployed service.

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